Frequently Asked Questions

Per serving (prepared with approximately 250ml semi-skimmed milk):

• Calories: approximately 220 kcal
• Protein: 17–18g (from soy and whey protein)
• Carbohydrates: approximately 24g
• Fat: approximately 6g
• Fibre: approximately 3g
• Vitamins & Minerals: 19 nutrients including vitamins A, C, D, E, K, the full B complex, calcium, iron, zinc, magnesium, and selenium

Available flavours: chocolate, vanilla, strawberry, green tea, and tropical fruit. No artificial colours.

Formula 1 is generally well tolerated. Possible issues include:

• Digestive adjustment period: Some people experience mild bloating or gas in the first 3–5 days, due to increased protein and fibre intake. This typically resolves as the body adjusts.
• Soy or dairy sensitivity: Formula 1 contains both soy protein and whey protein (from milk). People with soy or dairy allergies should avoid it or consult a doctor first.
• Medication interactions: The high vitamin K content may interact with blood-thinning medications like warfarin. Consult your GP if you take any regular medication.

Pregnant or breastfeeding women, children, and people with medical conditions should consult a GP before use.

Lactose intolerant: Formula 1 contains small amounts of lactose from whey protein. Prepare it with a lactose-free milk or plant-based milk (oat, almond, or soy work well). If severely lactose intolerant, the soy-protein-only version may be more suitable.

Vegan: Standard Formula 1 contains whey protein (dairy-derived) and is therefore not suitable for strict vegans. The Herbalife range does include some plant-based protein options — WhatsApp us for current availability.

The Herbal Tea Concentrate is a low-calorie (approximately 6 kcal per serving) hot or cold beverage made from green tea, orange pekoe tea, malva flower, hibiscus flower, and cardamom seed extracts. It contains caffeine from natural tea sources (approximately 85mg per serving — similar to a small cup of coffee).

Its primary role in a weight management programme is as a replacement for high-calorie drinks (lattes, fruit juices, sugary teas). Swapping two daily coffees-with-milk for herbal tea can save 150–300 kcal per day. The green tea extract also has modest thermogenic properties, though this effect is minor compared to the calorie substitution benefit.

Herbalife products are sold exclusively through independent distributors and are not available in supermarkets, pharmacies, or major online retailers like Amazon (any Herbalife products found on Amazon are third-party resales of uncertain provenance and are not recommended).

To order from us: WhatsApp +852 6882 1992 with the products you'd like. We process international orders with shipping to the UK. Alternatively, we can refer you to a UK-based Herbalife distributor for local purchase.

Shipping from Hong Kong to the UK typically takes:

• Standard international post: 10–18 business days
• Express courier (DHL / FedEx): 4–7 business days

UK customs may add 1–3 business days for inspection. Import duty may apply on orders above the UK customs threshold (currently £135 for goods purchased from outside the UK). WhatsApp us for current shipping rates and options.

We recommend the Core Three as a starting point:

1. Formula 1 Nutritional Shake Mix — the foundation. Replaces one meal per day with a controlled-calorie, high-protein alternative.
2. Herbal Tea Concentrate — replaces high-calorie drinks (coffee, juice, soft drinks), supporting hydration and metabolism.
3. Aloe Vera Concentrate — supports digestive health and absorption. Contains over 40% raw aloe vera juice, no artificial colours.

Together, these address calorie control, metabolism, and gut health. Most people notice tangible results within 3–4 weeks when used consistently.

Replacing one meal per day with Formula 1 creates a daily calorie deficit of approximately 430–680 kcal (compared to a typical UK lunch of 650–900 kcal). Over 30 days, this accumulates to roughly 12,900–20,400 kcal — theoretically equivalent to 1.4–2.6kg of body fat.

Real-world results from consistent users typically range from 1–2kg per month for one-meal replacement. Two-meal replacement programmes produce faster results (2–3.5kg per month) but require more discipline and should be discussed with us to ensure adequate nutrition at the remaining meal.

Results are individual and depend on metabolism, activity level, and dietary habits at non-shake meals.

No. Meal replacement shakes create a calorie deficit that produces weight loss independently of exercise. However, combining a calorie deficit with resistance exercise (e.g., 2–3 sessions per week of bodyweight or gym training) produces significantly better body composition results by preserving muscle mass during weight loss.

Without exercise, some of the weight lost will be from muscle tissue. With exercise, a greater proportion comes from fat, and your resting metabolic rate is better maintained — making it easier to keep the weight off long-term.

Herbalife is a publicly listed company on the New York Stock Exchange (NYSE: HLF) and operates under direct sales regulations in 90+ countries including the UK. It is a multi-level marketing (MLM) company — meaning distributors can recruit and earn commissions on their downline's sales — but this structure is legally and functionally distinct from a pyramid scheme.

In 2016, the US Federal Trade Commission (FTC) investigated Herbalife and concluded it was not a pyramid scheme, while requiring enhanced business practice disclosures. The company continues to operate legally globally. Individual distributor income varies widely and most distributors earn modest amounts — our focus is on product sales, not recruitment.

WhatsApp us at +852 6882 1992 (available daily 9am–10pm Hong Kong Time). We offer free personalised consultations covering:

• Product selection based on your goals (weight loss, muscle building, energy, gut health)
• Meal plan suggestions to complement your shake routine
• Usage guidance and how to troubleshoot common issues
• Ongoing check-ins and support

English-language service is available. Response is typically within a few hours.